Shipping

If the item you place an order for is in stock it will be delivered to you within 3-5 working days. If your item is not in stock, production will take 7-10 working days. Hence the delivery of your order will take upto 2 weeks from the day the order has been placed.

For shipping outside United Arab Emirates customers to be charged to as per shipping company.

Any customs fees, import duties, taxes and any custom handling charges will have to be borne by paying customer. We have no control over these charges and cannot provide any estimates at the time of your purchase as the import laws are different for different countries.

All orders placed with YOUSI are fully insured in United Arab Emirates from the time it leaves our facility till it reaches your door step, Safely, Securely and on Time.

Every jewellery from YOUSI arrives to you in a beautifully customized Piece of You packaging gift pack along with the relevant certificates. So whether your order is for yourself or a gift for your loved ones the recipient is sure to be impressed not just by our jewellery but also by our packaging.

Delivery to Identified Person

Customer have to enter the correct details of Consignee / Recipient Name (as it is stated in their photo identification that is approved by the Government) with complete Address, nearby landmark, postal code and contact number for hassle free delivery.

As the product reaches the destination, at the time of delivery, the recipient will have to provide any of the government recognized below identity proofs or address proof to collect the product:

We make sure that delivery is made with the help of courier agent after checking the identity proof of the recipient and the courier agent confirms the same. To make sure that the delivery is safe and secured, the courier agent will note down details of the recipient’s identity proof. During this process, the receiver is expected to cooperate with the agent by providing with original copies of identity proof.

Delivery Location:

Orders can be delivered to only Residential, Commercial Location only. The delivery of the orders cannot be done to any public places like Mall, Hotel, Restaurant, Hostel, On Road etc.

If at all the recipient is unavailable during the time of delivery, We will try to make 3 attempts to deliver the product. In case you are still not reachable/ available, the same will be returned to our office. In case customer does not accept the delivery the return shipping charges along with Import duty in UAE will be borne by customer and same shall be deducted from customer amount. So please make sure your availability during delivery of the shipment.